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Contact Details

Access Community Services Corporate Office (Main Reception)

92 Wembley Road
Logan Central QLD 4114

Phone: 07 3412 8222
Email: [email protected]

Goodna Office

9 William Street
Goodna QLD 4300

Phone: 07 3412 9955


Feedback, Complaints and Compliments

Settlement Services International Limited and its subsidiary entities (which includes Access Community Services), welcome complaints and feedback and we think it is important that we know when we are doing a good job and when we need to improve.

Email[email protected]

Phone: 1800 916 857

docxFeedback and Complaints form

docxFeedback and Complaints form (child friendly)


ATIS is an automated immediate interpreting service for agency clients who need to access a phone interpreter. 

Automated Telephone Interpreting Services (ATIS) 1800 131 450


For deaf, hearing or speech impairment clients 

National Relay Services (NRS) Calls Phone
TTY/Voice 133 677 
Speak and Listen 1300 557 727
SMS Relay 0423 677 767


Interpreting services for clients who do not speak English 

Translating and Interpreting Services (TIS)  131 450
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