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The Hub

The Hub is a key component of our engagement with new arrivals. Our Hub uses a place-based approach to service provision. Place-based approaches are those that engage all stakeholders in a collaborative process to identify local solutions to local problems within a specific geographical area or community. Priority focus areas of the Hub are:


  • Navigating Australian culture and systems, including housing, health, legal, education and employment.
  • Opportunities to form new cross-cultural friendships and support networks to foster a sense of belonging.
  • Female-specific cultural exchange activities to strengthen social connections between diverse cultural groups.
  • Cultural, sporting and recreational activities.
  • English language classes to improve language skills and confidence.
  • Literacy and numeracy classes.
  • Opportunities to participate in pre-vocational activities to improve employment prospects, including volunteer work, education, training and employment workshops.
  • Life skills development.
  • Youth-specific activities to support the learning, development and wellbeing of children and young people. 
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